Last Updated: 25 Sept 2024
At Relak LA, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with international and local data protection laws, including the General Data Protection Regulation (GDPR), Personal Data Protection Act (PDPA), California Consumer Privacy Act (CPRA), and Virginia Consumer Data Protection Act (VCDPA).
By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
1. Data Collection
We may collect the following types of personal data for marketing purposes only:
- Personal Information: Name, email address, phone number, birthday, country of birth, and any information you provide when subscribing to our services or newsletters.
- Usage Data: IP address, browser type, device type, and other details about how you interact with our website.
- Cookies and Tracking: We may use cookies or similar tracking technologies to enhance your user experience and analyze website traffic. Please refer to our Cookie Policy for more details.
This data is collected solely for marketing purposes, including sending you personalized content, offers, and promotional communications.
2. Legal Basis for Processing Personal Data
We process personal data based on the following legal grounds:
- Consent: When you voluntarily provide personal data for marketing purposes, such as subscribing to newsletters or entering promotional events.
- Legitimate Interest: To improve our services, analyze website performance, and ensure secure access to our content.
If you are located in the European Union, we comply with the GDPR; in Singapore, we comply with the PDPA; in California, our practices are aligned with the CPRA; and for users in Virginia, we comply with the VCDPA.
3. How We Use Your Data
We may use your personal data for the following purposes:
- To send marketing communications, newsletters, and promotional offers tailored to your interests based on information such as birthday and country of birth.
- To improve our website, services, and user experience.
- To comply with legal obligations or respond to legal requests.
You will always have the option to opt out of marketing communications by following the unsubscribe link in any email we send.
4. User Rights
GDPR (EU Users):
- Right to Access: Request access to your personal data.
- Right to Rectify: Correct inaccurate or incomplete data.
- Right to Erasure: Request the deletion of your data.
- Right to Restriction: Restrict the processing of your data.
- Right to Object: Object to the processing of your data for marketing purposes.
- Right to Data Portability: Request a copy of your data in a structured, machine-readable format.
PDPA (Singapore Users):
- Right to Access: Request access to your personal data.
- Right to Correction: Request corrections to inaccurate or incomplete data.
- Right to Withdraw Consent: Withdraw your consent for the collection, use, or disclosure of your personal data at any time.
CPRA (California Users):
- Right to Know: Know what personal information is collected, used, and shared.
- Right to Delete: Request the deletion of your personal data.
- Right to Opt-Out: Opt-out of the sale or sharing of personal information for targeted advertising.
- Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights.
VCDPA (Virginia Users):
- Right to Access: Request access to your personal data.
- Right to Correction: Correct inaccuracies in your personal data.
- Right to Delete: Request the deletion of your personal data.
- Right to Opt-Out: Opt-out of targeted advertising and profiling.
To exercise any of these rights, please contact us at [email protected].
5. Data Sharing and Disclosure
We may share your personal data with third-party service providers to help us operate our website and services. These third parties are required to comply with data protection regulations, and we ensure that your data is handled securely.
We do not sell or share personal data with third parties for their own marketing purposes.
6. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. Once the data is no longer required, we will delete or anonymize it in accordance with applicable laws.
8. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy applies solely to information collected by Relak LA. We are not responsible for the privacy practices of third-party websites, and we encourage you to read their privacy policies.
9. Children’s Privacy
Relak LA does not knowingly collect personal data from children under the age of 16. If we become aware that we have inadvertently collected personal data from a child under 16, we will delete it as soon as possible. If you believe that we have collected such data, please contact us at [email protected].
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with the updated effective date. We encourage you to review this page periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: [email protected]